Udai leads technology strategy at Compass Group UK & I, a business operating across 20–30+ countries with roughly half a million employees, the majority frontline rather than office-based. Rather than building AI capability in-house, his team takes an "orchestrator" approach, working with fast-moving AI vendors and hyperscalers rather than owning the full build, while managing the governance complexity that comes with a workforce spanning kitchen staff to corporate teams across very different regulatory environments (from the UK and Ireland to Japan and Hong Kong).
What will retailing look like in 5 years? What will the customer journey look like in 1 year, 2 years or 5 years?
Join our speakers as they reflect on the insights shared through this event and analyse what this means for the retailers and IT team of the future.
Check out the incredible speaker line-up to see who will be joining Udai Kiran.
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