Nia Williams | Retail CIO Connect

Day 2 | 1st October

How do you sustain belief, energy and engagement in transformation programmes that span multiple years and leadership cycles?
What leadership behaviours, governance models and operating rhythms matter most once the initial launch phase is long over?
How do you balance long-term strategic intent with day-to-day operational delivery in complex retail environments?
How do you measure progress and success when transformation outcomes are as much about behavioural and cultural change as system delivery?

Check out the incredible speaker line-up to see who will be joining Nia.