Retail CIO Connect 2024

June 11 - 12, 2024

Sopwell House, St Albans

Jeannette Copeland

Technology Director Ann Summers

Day 2 Wednesday 12th June 2024

9:20 AM PANEL DISCUSSION INTERACTIVE: STAYING AFLOAT THROUGH INNOVATION: What people, processes and new technology can you leverage to push past the continued turbulence to reinvent your IT function and pave the way for sustainable growth?

  • How can you remain inspired in an era of fresh innovation, and push past the turmoil? 
  • How can you leverage technology for post-COVID resilience, paving the way for sustainable growth and customer trust?
  • What are the best practices for retaining top talent and ensuring a healthy work life balance? 

Following the panel discussion, you will get the chance to join a small group of your peers to address a question put to you by the speakers. A great opportunity to collaborate and share ideas. 

3:00 PM THE ROUNDTABLE REVIEW

Pick a roundtable that you’d like to join, learn from the roundtable host whilst also deliberating on questions and points that you want to make to the discussion. This is a perfect way to gain vital first-hand knowledge of changes in the industry, whilst enjoying a bottle/glass of something alcoholic. 


Roundtable 1: LEADERSHIP: How do you inspire teams to work at their best during times of uncertainty and change?

Jeannette Copeland, Technology Director, Ann Summers

 

Roundtable 2: IN-STORE INNOVATION: How to implement in-store mobile tech that can offer a frictionless, omnichannel shopper experience and improve fulfilment capabilities

Jess Coleman, Programme Manager, Tech & Transformation, White Stuff

 

Roundtable 3: INVENTORY MANAGEMENT: How technology could be used to reduce overhead of manage inventory in environments where its not a dedicated role (title to be confirmed)

Luke Phillips, IT Director, Townhouse

 

Roundtable 4: ML: How to implement ML-powered personalisation for seamless customer journeys, resulting in elevated sales and customer satisfaction

Chris Ormerod, Software Engineering Manager, Sainsbury’s (awaiting final confirmation)

 

Roundtable 5: DATA: How to navigate roadblocks when building a centralised data system (topic to be confirmed)

Nikesh Gohil, IT Director, Applegreen

Check out the incredible speaker line-up to see who will be joining Jeannette.

Download The Latest Agenda