Miren Pau

Pick a roundtable that you’d like to join, learn from the roundtable host whilst also deliberating on questions and points that you want to make to the discussion. This is a perfect way to gain vital first-hand knowledge of changes in the industry, whilst enjoying a bottle/glass of something alcoholic.

Roundtable 1: Led by OneStock

Roundtable 2: LOYALTY & RETENTION: How can the perfect loyalty programme help reduce churn and increase retention rates?

Ross Pyres, CTO, SimplyCook

Roundtable 3: CHANNEL INTEGRATION: How integrating your channels can enhance customer experience and create one single experience

Chris Thompson, Head of Digital Architect, Bravissimo

Roundtable 4: DATA INSIGHT: How can you build a data insights business case and what people, processes and technology should you invest in to become a data-driven business?

Miren Pau, Head of Technology, The White Company

Roundtable 5: CRM: How improved inventory forecasting in your CRM can identify and manage campaigns that target slow-moving product

Roundtable 6: CYBERSECURITY: How advanced cybersecurity measures can strengthen retail IT defences to improve data security and customer trust

Roundtable 7: SUSTAINABILITY: How can you balance sustainability pressure and net zero targets with cost to serve/produce?